Refund Policy

Updated August 25, 2026

Thirty-day request period

For this policy, A return or exchange request can be opened within 30 days from delivery. We take back non-defective goods as well as defective goods. Preference changes, selecting the wrong product, or deciding not to keep it are covered, along with damage, faults, wrong deliveries, missing contents, and material mismatches with the listing.

New-item requirement

For this policy, The product must be new, unused, and preserved in its original state. Keep all original packaging, labels, tags, and supplied accessories together.

Request and postage process

For this policy, Begin with the order number, email used at checkout, and a description. For damage, a defect, an incorrect delivery, or missing contents, we may request photos or video showing the product and package. Wait for authorization before mailing anything. A free return label is provided inside the parcel, and we charge no restocking fee.

Resolution

For this policy, An exchange is subject to inventory availability. Once approved, a refund goes back through the original payment method and is processed within 10 days.

Email: dieuhuyen52362@gmail.com
Mailing address: 383 W 025 N, Lagrange, IN 46761, United States
Phone: (712) 382-4252